Last updated: 1 April 2026
Agora AI Ltd trading as Agora Studio ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you use our website at agorastudio.co.uk and engage with our services.
Who we are
Agora Studio is a commerce development and automation consultancy based in Bath, United Kingdom. Our registered business email is hello@agorastudio.co.uk.
For the purposes of UK data protection legislation (UK GDPR and the Data Protection Act 2018), Agora AI Ltd is the data controller.
What information we collect
We collect information that you provide directly to us through our contact form, email correspondence, and telephone conversations. This includes your name, email address, telephone number, company name, and any project details you share with us.
We also automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URL, pages visited, and time spent on site. This information is collected through cookies and similar technologies.
How we use your information
We use the information we collect to respond to your enquiries and provide the services you request, communicate with you about projects, proposals, and our services, improve our website and the services we offer, comply with our legal obligations, and send occasional updates about our services if you have opted in to receive them.
We will not use your personal information for automated decision-making or profiling.
Legal basis for processing
Under UK GDPR, we process your personal information on the following legal bases: Consent — when you submit a contact form or opt in to communications. Legitimate interests — to respond to enquiries, improve our services, and maintain our business relationship. Contractual necessity — to deliver services you have engaged us to provide.
How we share your information
We do not sell, rent, or trade your personal information to third parties. We may share your information with service providers who assist us in operating our website and delivering our services, including Shopify (website hosting), Google (analytics and email), and any project management tools used during an engagement. These providers are bound by data processing agreements and may only use your information as directed by us.
How long we keep your information
Contact form submissions and email correspondence are retained for up to 24 months after our last communication, unless an ongoing business relationship exists. Project-related data is retained for up to 6 years after project completion for contractual and legal purposes. Website analytics data is retained in aggregated, anonymised form.
Your rights
Under UK data protection law, you have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your information, object to processing of your information, request restriction of processing, request portability of your data, and withdraw consent at any time where processing is based on consent.
To exercise any of these rights, contact us at hello@agorastudio.co.uk. We will respond within 30 days.
Cookies
Our website uses cookies. Please see our Cookie Policy for full details.
Data security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our website is served over HTTPS with SSL encryption. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact us
If you have questions about this privacy policy or our data practices, please contact us at hello@agorastudio.co.uk or write to us at Agora Studio, Bath, United Kingdom.
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.